

Frequently Asked Questions
If you’re a beginner, we definitely recommend our Go-to Tea Sampler Box. It includes 8 different types of high-quality teas, allowing you to discover your favorite tea in the most affordable way.
For finest taste, tea should be stored in a place that is cool and dry.
Rock tea is best enjoyed within a 3-year period.
Black tea is best enjoyed within a 2-year period.
Green tea and Oolong tea are best enjoyed within a 2-year period.
White tea is an exception. Its internal compounds evolve over time, enhancing its fragrance and creating a deeper, mellower taste. Therefore, it does not have a specific optimal drinking period.
All packages are shipped from China. Please kindly note that our teas are prepared at our warehouse in Fujian, which usually takes no more than 72 hours. Once ready, package will be sent to an international shipping company in Shenzhen, then shipped to the destination country. International shipping typically takes 14-21 days.
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What are the “roots” of Rooteas?

Family-made
Our teas all come from tea-making families. Some are made by our own family, and others are crafted by families we've known and trusted for years. Not from an unknown source, but from real people and family producers whose craft we trust and have seen in person.

Single-origin
It means you can actually taste where the tea comes from. It stays true to its own place, so the local soil, rocks, and climate all come through in the cup. With Wuyi rock oolong, you get that clear rock rhythm (Yan Yun) and a deep, lingering fragrance that only those rocky slopes can give. When you drink it, you're not just having a cup of tea, you're getting a small snapshot of that landscape.

Transparency
We like to keep things honest and simple. When we share a tea, we share all the detailed information too, so you always know what you're drinking. We'd love to be the trusted tea partner you can turn to.
Mei Zhan originally comes from Anxi County in Fujian and has been cultivated for more than a hundred years. It is said that in 1821, tea farmers in Anxi discovered this tea in a local village, and it was named Mei Zhan because its aroma was distinctive and reminiscent of 梅 Mei (plum blossom). In the 1960s, Mei Zhan was introduced to Wuyi Mountain. After decades of adapting to the local terroir, it gradually became a distinctive introduced cultivar in Wuyi Mountain. Mei Zhan has strong processing versatility and can be made into oolong, black, or green tea.
- Name: Mei Zhan Rock Tea - Mei Zhan Yancha - 梅占岩茶
- Type: Wuyi Rock Oolong Tea
- Origin: Wuyi Mountain, Fujian
- Harvest Time: Spring, 2025
- Roast Level: Medium
- Producer: Xiao Family
- Tasting note: Light plum blossom aroma and rose notes, A hint of roasted peanut and hazelnut, Caramel, A touch of woody notes, Satisfying mineral mouthfeel, Lingering sweet aftertaste
vs.
- Name: Mei Zhan Black Tea - Mei Zhan Hongcha - 梅占红茶
- Type: Wuyi Black Tea
- Origin: Wuyi Mountain, Fujian
- Harvest Time: Spring, 2025
- Producer: Xiao Family
- Tasting note: Stonefruit, Dried floral aroma, A hint of aged tangerine peel, A touch of honey sweetness, Rich and smooth mouthfeel, Lingering sweet aftertaste reminiscent of plum fruit
