

Frequently Asked Questions
Control humidity: Avoid storing tea in conditions that are either too dry or too humid.
Keep it cool: Store tea in a cool place away from direct sunlight and heat sources. Keep in mind that display cabinet lights can also produce heat.
Protect from light: Avoid using transparent containers whenever possible.
Limit exposure to air: Keep tea well sealed and avoid opening the container more often than necessary.
After we receive your order, we will process your package within 48 hours and hand it over to our international shipping partner. We will also send your tracking number by email. At this stage, tracking information may not be available yet.
Once the shipping partner receives the package, it usually takes 1–3 days (excluding Sundays) for them to process and dispatch it. Tracking information will begin to update after the package has been dispatched.
Delivery usually takes around 7–18 days from the date of dispatch.
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What are the “roots” of Rooteas?

Family-made
Wuyi Yancha is what our own family makes in Wuyishan, and it is the tea we work with most closely. We know the growing areas and tea plants firsthand, as well as the decisions that go into processing and roasting. For the small number of other teas we carry, we work with tea-making families we know personally and whose work we know well.

Single-origin
Wuyi Yancha carries the influence of where it is grown. Wuyishan has a particular growing environment shaped by its rocky terrain, soil, climate, sunlight, and moisture, and these conditions are an important part of what makes Wuyi Yancha what it is. Together with cultivar, processing, and roasting, they all play a part in the aroma, texture, and overall character of the finished tea.

Transparency
We try to keep the information about our teas simple and clear. We share where each tea comes from, what tea plant it is made from, and how it was processed and roasted, so you have a clear idea of what you're drinking.
- Name: Lan Xiang Huang Guan Yin (“Orchid Aroma Yellow Goddess of Mercy”)
- Chinese name & Pinyin: 兰香黄观音 lán xiāng huáng guān yīn
- Type: Wuyi Black Tea
- Origin: Cao Dun, Wuyishan, Fujian
- Cultivar: Huang Guan Yin
- Harvest Time: Spring, 2026
- Producer: Xiao Family
- Tasting note: Orchid aroma, Honeyed sweetness, Light fruity notes
A soft orchid-like aroma with clean honeyed sweetness. The combination of florals and sweetness reminds us a little of Mi Lan Xiang Dan Cong, while the overall character stays gentle and clean.
Huang Guan Yin Cultivar
Huang Guan Yin is a modern Fujian tea cultivar bred with Tie Guan Yin as the female parent and Huang Dan as the male parent. Although the name sounds quite traditional, the cultivar itself is a newer one, selected for its strong aromatic potential.

The tea tree grows with yellow-green leaves and lively spring shoots, and its leaf material is naturally suited for fragrant teas. While Huang Guan Yin is often made as oolong, it can also make a very expressive black tea.
Because Huang Guan Yin already has a clear aromatic character in the leaf, the main point is not to make the tea taste stronger, but to keep that fragrance clean and natural. For this tea, we wanted the aroma to come through clearly, while keeping the liquor smooth and easy to drink.
Tea: 5g
Gaiwan: 110–150ml
Water Temperature: 95℃/203℉
(When possible, use spring water, purified water, or good-quality mineral water. Avoid using very hard water.)
Steep for around 10 seconds for the first few infusions, then gradually increase the time for later infusions.
Note: Be sure to pour out the tea soup completely after each infusion. Do not let it sit in the gaiwan.
(Adjust the tea amount and steeping time to suit your own taste.)
