

Frequently Asked Questions
If you’re a beginner, we definitely recommend our Go-to Tea Sampler Box. It includes 8 different types of high-quality teas, allowing you to discover your favorite tea in the most affordable way.
For finest taste, tea should be stored in a place that is cool and dry.
Rock tea is best enjoyed within a 3-year period.
Black tea is best enjoyed within a 2-year period.
Green tea and Oolong tea are best enjoyed within a 2-year period.
White tea is an exception. Its internal compounds evolve over time, enhancing its fragrance and creating a deeper, mellower taste. Therefore, it does not have a specific optimal drinking period.
All packages are shipped from China. Please kindly note that our teas are prepared at our warehouse in Fujian, which usually takes no more than 72 hours. Once ready, package will be sent to an international shipping company in Shenzhen, then shipped to the destination country. International shipping typically takes 14-21 days.
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What are the “roots” of Rooteas?

Family-made
Our teas all come from tea-making families. Some are made by our own family, and others are crafted by families we've known and trusted for years. Not from an unknown source, but from real people and family producers whose craft we trust and have seen in person.

Single-origin
It means you can actually taste where the tea comes from. It stays true to its own place, so the local soil, rocks, and climate all come through in the cup. With Wuyi rock oolong, you get that clear rock rhythm (Yan Yun) and a deep, lingering fragrance that only those rocky slopes can give. When you drink it, you're not just having a cup of tea, you're getting a small snapshot of that landscape.

Transparency
We like to keep things honest and simple. When we share a tea, we share all the detailed information too, so you always know what you're drinking. We'd love to be the trusted tea partner you can turn to.
- Name: Alishan Oolong - 阿里山乌龙
- Type: Taiwan Oolong Tea
- Origin: Alishan, Taiwan
- Harvest Time: Spring, 2025
- Producer: Zhao Family
- Tasting note: Floral blends, Creamy, Candy-like sweetness, a fruity hint of peach or apricot, Toasted marshmallow, Soft, Lingering sweetness
The high mountain peaks and constant mist of the Alishan region create this truly special oolong tea. Its aroma is fresh and uplifting, like petals touched by morning dew, full of life. You’ll notice a soft orchid fragrance too, clear and layered. Take a closer sniff, and you’ll catch its natural fruity notes, bright and pleasant. The first sip brings a clean, mineral sweetness, like fresh mountain spring water. It lightly coats your tongue but never feels thick or sticky. After swallowing, a cool, mint-like freshness gently spreads across your tongue, creating an interesting contrast with the tea’s warm, smooth feel.
Alishan: Home of Exceptional Oolong
25g (five 5g servings) - 8 to 10 infusions each
50g (ten 5g servings) - 8 to 10 infusions each
120ml water 98℃/208℉, 15-20 seconds, for 1 infusion
