

Frequently Asked Questions
Control humidity: Avoid storing tea in conditions that are either too dry or too humid.
Keep it cool: Store tea in a cool place away from direct sunlight and heat sources. Keep in mind that display cabinet lights can also produce heat.
Protect from light: Avoid using transparent containers whenever possible.
Limit exposure to air: Keep tea well sealed and avoid opening the container more often than necessary.
After we receive your order, we will process your package within 48 hours and hand it over to our international shipping partner. We will also send your tracking number by email. At this stage, tracking information may not be available yet.
Once the shipping partner receives the package, it usually takes 1–3 days (excluding Sundays) for them to process and dispatch it. Tracking information will begin to update after the package has been dispatched.
Delivery usually takes around 7–18 days from the date of dispatch.
If you run into issues while paying with PayPal, such as the page getting stuck while loading, it may be related to your network connection. Try switching to a different network or using another device. You can also try paying by credit card instead.
What are the “roots” of Rooteas?

Family-made
Wuyi Yancha is what our own family makes in Wuyishan, and it is the tea we work with most closely. We know the growing areas and tea plants firsthand, as well as the decisions that go into processing and roasting. For the small number of other teas we carry, we work with tea-making families we know personally and whose work we know well.

Single-origin
Wuyi Yancha carries the influence of where it is grown. Wuyishan has a particular growing environment shaped by its rocky terrain, soil, climate, sunlight, and moisture, and these conditions are an important part of what makes Wuyi Yancha what it is. Together with cultivar, processing, and roasting, they all play a part in the aroma, texture, and overall character of the finished tea.

Transparency
We try to keep the information about our teas simple and clear. We share where each tea comes from, what tea plant it is made from, and how it was processed and roasted, so you have a clear idea of what you're drinking.
Golden Peony is a cultivar developed by the Tea Research Institute of the Fujian Academy of Agricultural Sciences, created through hybrid breeding with Tie Guan Yin (铁观音) as the mother plant and Huang Jin Gui (黄金桂) as the father plant. It is known for its expressive aroma. Later, it was introduced to Wuyi Mountain and became one of the region’s key cultivars. With excellent processing flexibility, it can be crafted into rock tea or black tea, each with its own distinct character.
- Name: Golden Peony Rock Tea - Jin Mu Dan Yancha - 金牡丹岩茶
- Type: Wuyi Rock Oolong Tea
- Origin: Wuyishan, Fujian
- Harvest Time: Spring, 2025
- Roast Level: Medium-light fire
- Producer: Xiao Family
- Tasting note: Orchid aroma, A hint of rose and gardenia, Fruity notes, Caramel, Light woody note, Lingering floral sweetness, Minerality
vs.
- Name: Golden Peony Black Tea - Jin Mu Dan Hongcha - 金牡丹红茶
- Type: Wuyi Black Tea
- Origin: Wuyishan, Fujian
- Harvest Time: Spring, 2025
- Producer: Xiao Family
- Tasting note: Peachy sweetness, Clear and lingering floral aroma, Light pomelo-like sweetness, Gentle honey note, Ripe fruity aroma, Sweet aftertaste slightly similar to aged tangerine peel, Smooth mouthfeel
